If you are experiencing any illness for any reason, we will waive the cancelation fee as long as you give us a few hours notice. No questions asked! However if you do not show up for your appointment without prior notice, a cancelation fee of 20% of the cost of your service will be charged to your account.
Please note you will be asked to reschedule your appointment if you arrive displaying any flu like symptoms, or in the last 14 days you have been in contact with an individual who has recently been diagnosed with COVID 19, a variant, or any other contagious virus, flu or infection.
Please see the Infection Control Policy for further information on Zenergistic Remedial Massage's protocols regarding risk assessments, cleaning and disinfecting, and expectations of clients with regards to contagious diseases, conditions, viruses, etc.
While mask wearing was repealed by the Town of Canmore, chiropractors are still required to follow COVID protocols, including mask wearing and screening clients. As Zenergistic operates out of a chiropractic clinic, masks are still mandatory. You will be required to wear a mask upon arriving for your appointment until further direction from the Chiropractic professional association. A mask will be supplied at no charge if you do not have one